For Visualizer updates via USB or LAN port use: | vSolution Link Software |
For Visualizer Firmware Updates via Serial RS232 port, please use the RS-232 Firmware Update utility. | Visualizer Download Software |
Please note: Some WolfVision Visualizer models released before June 2003 (VZ-8, VZ-8light, VZ-8plus, VZ-27, VZ-57 and VZ-C10) have an USB-port, but cannot update the Firmware via USB. Please use the RS-232 Firmware Update Utility instead. | |
For Firmware Updates of the cameras EYE-10, SCB-1 and PSM-10 (via Serial RS232 port) use: | Camera Control Software |
For Firmware Updates of the cameras EYE-12 and SCB-12 (via USB or LAN port) |
vSolution Link Software |
Cynap models: Latest firmware
Model | Firmware File | Version No. | Release Date | Version History |
vSolution Cynap | cb1.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Core Pro | ccp.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Core | cbc.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Pure | cbp.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Pure Pro | cpp.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap - optimised download for Asia | cb1.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Core Pro - optimised download for Asia | ccp.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Core - optimised download for Asia | cbc.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Pure - optimised download for Asia | cbp.wgz | V1.47e | 06/04/2021 | Read-me |
vSolution Cynap Pure Pro - optimised download for Asia | cpp.wgz | V1.47e | 06/04/2021 | Read-me |
Cynap Models Previous Firmware Version:
Model | Firmware File | Version No. | Release Date | Version History |
vSolution Cynap | cb1.wgz | V1.46f | 15/03/2021 | Read-me |
vSolution Cynap Core | cbc.wgz | V1.46f | 15/03/2021 | Read-me |
vSolution Cynap Pure | cbp.wgz | V1.46f | 15/03/2020 | Read-me |
vSolution Cynap Pure Pro | cpp.wgz | V1.46f | 15/03/2021 | Read-me |
Current Visualizer & Camera models:
Model | Firmware File | Version No. | Release Date | Version History |
vSolution Cam | vcam.wgz | V1.71a | 10/09/2019 | Read-me |
VZ-3neo | vz-3neo.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-8neo | vz-8neo.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-8neo+ | vz-8neo+.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-8.UHD | vz8.uhd.raucb | V1.20a | 06/11/2020 | Read-me |
VZ-9.4F | vz-9-4f.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-9.4L | vz-9-4l.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-C6 | vz-c6.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-C3D | vz3d1.w19 | V1.01k | 25/06/2015 | Read-me |
EYE-14 | eye-14.wgz | V1.43f | 19/11/2020 | Read-me |
Discontinued models:
Model | Firmware File | Version | Release Date | Version History |
VZ-3 / VZ-3s | fb4_1ccd.w19 | V1.25c | 21/04/2015 | Read-me |
VZ-8 | vz8.w19 | V1.42a | 31/07/2009 | Read-me |
VZ-8plus | vz8.w19 | V1.42a | 31/07/2009 | Read-me |
VZ-8plus2 | vz8_ii.w19 | V1.11f | 07/08/2014 | Read-me |
VZ-8light | me4.w19 | 1.00e | 19/09/2005 | Read-me |
VZ-8light2 | vz8_ii.w19 | V1.11f | 07/08/2014 | Read-me |
VZ-8light3 | vz8_ii.w19 | V1.11f | 07/08/2014 | Read-me |
VZ-8plus3 | vz8_ii.w19 | V1.11f | 07/08/2014 | Read-me |
VZ-8light4 | vz-8light-4.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-8plus4 | vz-8plus-4.wgz | V1.43f | 19/11/2020 | Read-me |
VZ-9 (serial numbers below 95501) |
fb2.w19 | V2.06a | 28/07/2008 | Read-me |
VZ-9 (serial number 95501 and above) |
fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-9plus (serial numbers lower than 1008068) |
fb3_sxga.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-9plus (serial numbers 1008068 and above) |
fb4_1ccd.w19 | V1.25c | 21/04/2015 | Read-me |
VZ-9plus3 | fb4_1ccd.w19 | V1.25c | 21/04/2015 | Read-me |
VZ-17 | adok.w19 | 1.13a | 14/01/2002 | Read-me |
VZ-27 | vz27.w19 | 1.44h | 15/11/2004 | Read-me |
VZ-27plus | fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-27plus2 | fb3_sxga.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-37 | adok.w19 | 1.13a | 14/01/2002 | Read-me |
VZ-47 | adok.w19 | 1.13a | 14/01/2002 | Read-me |
VZ-57 | vz57.w19 | 1.44h | 15/11/2004 | Read-me |
VZ-57plus | fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-P18 | fb4_1ccd_t.w19 | V1.25b | 12/11/2014 | Read-me |
VZ-P38 | fb4_3ccd_t.w19 | V1.25b | 12/11/2014 | Read-me |
VZ-C10 | vz27.w19 | 1.44h | 15/11/2004 | Read-me |
VZ-C11 | fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-C12 | fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-C122 (serial number lower than 1009412) |
fb3_sxga.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-C122 (serial number 1009412 and above) |
fb4_1ccd.w19 | V1.25c | 21/04/2015 | Read-me |
VZ-C123 | fb4_1ccd.w19 | V1.25c | 21/04/2015 | Read-me |
VZ-C323 | fb4_3ccd.w19 | V1.25b | 12/11/2014 | Read-me |
VZ-C30 | fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-C32 (serial numbers lower than 1011797 |
fb3.w19 | V2.06b | 31/07/2009 | Read-me |
VZ-C32 (serial number 1011797 and above) |
fb4_3ccd.w19 | V1.25b | 12/11/2014 | Read-me |
PSM-10 | eye10.w19 | 1.10d | 29/06/2011 | Read-me |
EYE-10 | eye10.w19 | V1.10d | 29/06/2011 | Read-me |
EYE-12 | eye12.w19 | V3.11a | 13/11/2014 | Read-me |
SCB-1 | scb1.w19 | V1.10d | 29/06/2011 | Read-me |
SCB-12 | eye12.w19 | V3.11a | 13/11/2014 | Read-me |
Professional management tools for Visualizer and Cynap systems
vSolution Link Pro
vSolution Link Pro software enables management of all vSolution Cynap family and WolfVision Visualizer systems across multiple locations. It includes the following features and functionality:
- Setup of local administrators, and assignment of devices
- Allocation of tags and location information for convenient device organisation and management
- Updating firmware for either single or multiple devices
- Rollout of settings to multiple Cynap systems
- Backup and restore of Cynap settings
- Settings templates can be created for easy backup, restore, and rollout to multiple devices
- Monitoring the status of Cynap and Visualizer systems
- User interface accessible via any HTML5 internet browser
- Available for Windows Server and desktop PC
- For compatibility, Cynap, Cynap Core, and Cynap Pure require firmware version v1.32k (released 17.09.2019) and above.
Download vSolution Link Pro version 1.5.1 (Windows 10, Windows Server 2012R2, 2016, 2019)
System requirements:
- 32 bit or 64 bit Windows operating system
- 4GB RAM
- 10GB minimum free disk space for firmware files

Download vSolution Link Pro version 1.5.1 Windows Web Server (IIS Internet Information Server)
System requirements:
- 32 bit or 64 bit Windows operating system
- 4GB RAM
- 10GB minimum free disk space for firmware files

Download vSolution Link Pro version 1.5.1 (macOS Catalina)
System requirements:
- Version 10.15
- 4GB RAM
- 10GB minimum free disk space for firmware files

vSolution Link Pro online manual

vSolution Link software (Legacy versions)
This legacy version software remains available for customers who require one or more of the following Visualizer features which are not currently available using the newer vSolution Link Pro software:
- Save video files from the Visualizer onto a computer via USB and LAN
- Remote control the Visualizer using the virtual remote control
- Stream Visualizer images/video to the network
- Annotation/overlay Visualizer images

Stand Alone Video Capture II Driver for 32- and 64-bit Windows
This is a stand alone video capture driver for Microsoft Windows, which can be used without the WolfVision vSolution Link software.
It can be used to capture a video stream from a WolfVision Visualizer in a compatible video capture software (like. VirtualDub, Adobe Premiere, etc.).
Users of older Visualizer models without UVC support can use this WolfVision driver to enable them to be used as a source for Zoom, Teams etc. (or other applications capable of grabbing video signals from connected cameras).
Version 2.7 (released May 23, 2017) for:
Download Stand Alone Video Capture II Driver for 32- and 64-bit Windows here
Read me file
It can be used to capture a video stream from a WolfVision Visualizer in a compatible video capture software (like. VirtualDub, Adobe Premiere, etc.).
Users of older Visualizer models without UVC support can use this WolfVision driver to enable them to be used as a source for Zoom, Teams etc. (or other applications capable of grabbing video signals from connected cameras).
Version 2.7 (released May 23, 2017) for:
- Windows XP 32- and 64-bit (32-bit: Service Pack 3, 64-bit: Service Pack 2)
- Windows Vista 32- and 64-bit (Service Pack 1)
- Windows 7 32- and 64-bit
- Windows 8 32- and 64-bit
- Windows 8.1
- Windows 10
Download Stand Alone Video Capture II Driver for 32- and 64-bit Windows here
Read me file

Software for Progressive Scan Cameras EYE-10 (PSM-10) and SCB1
- Version 1.5, released February 3, 2006, 2011 kB
- For Progressive Scan Cameras PSM-10, SCB-1 and EYE-10 (not for other camera models!)
- For controlling WolfVision cameras and Firmware Updates
- For Windows 98, Windows ME, Windows 2000 and Windows XP.
- Please note: This software cannot be used for WolfVision Visualizers.
Download Camera Control Software for Windows here
Download Manual for Control Software (version 1.5) here
Software Update Utility for Serial Port
Software Update Utility for Serial Port (RS232) (Version 2.4.2 released February 16, 2009) | ![]() |
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Read-me file with instructions for Firmware update via serial port (3 kB, txt-file) | ![]() |
For Visualizer Firmware Updates via USB or LAN port use the vSolution Link software. | |
ATTENTION: NEVER USE THE VZ-DOWNLOAD TO LOAD THE REGULAR FIRMWARE ON THE VISUALIZER OF THE P-SERIES (VZ-P18, VZ-P38)!
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vSolution App
WolfVision systems do not require the use of dongles, additional apps or software before they can be used. However there are a number of useful features such as recording content material onto a mobile device from a Cynap, or remote controlling a Visualizer via a smartphone or tablet, that we make available via our vSolution App.
Key features
- Receive and record a stream of presentation and lecture content from a Cynap system onto your own mobile device.
- For Android and iOS users in network environments where the mDNS / Bonjour service (device discovery protocols) have been disabled, the app enables users to mirror screen content to Cynap, Cynap Core, or Cynap Pure system via AirPlay or Chromecast. Cynap systems can be added automatically as receivers, and the listed devices are sorted in order of proximity.
- An easy-to-use remote control function enables presenters to connect to a WolfVision Visualizer or Cynap/Cynap Core system, and then use the intuitive touchscreen interface to control their content materials wirelessly from their own mobile device.
- vSolution App can be used as a convenient web conferencing controller when accessing Zoom or WebRTC web conferences. Meetings can be started, joined, and controlled, and either a single Cynap window or all windows can be shared using the app.
- Supported OS: Windows 8 and above, macOS 10.13 and above, iOS 11.0 and above, Android 5 and above.

Download the app
vSolution App for Windows
Version 1.5.0.1



vSolution Cast:
Screen mirroring for Windows devices!
Using our vSolution Cast software for Windows laptops and tablets in combination with a Cynap System, enables screen content from these devices to be quickly and easily mirrored to a display screen. The software can be run either directly from the device or via a connected USB stick or external hard drive containing the file. No installation is required, and simply double clicking the file opens a window that offers simple 'play' and 'stop' functionality.
>> vSolution Cast
Version 2.8.13
Key features
- Stream up to 4 Windows device screens to Cynap
- Easy to use
- On-screen help
- Touchback function enables Windows PC to be controlled via a touchscreen (mouse actions from Cynap are sent back to the PC - requires Cynap firmware v1.20 and above)
- When connected to a Cynap system using vSolution Cast for Windows, it's possible to mirror either a single window or the entire desktop as required.
- Supported OS: Windows 7 and above (Note: On Windows N versions, the respective Windows Media Feature Pack needs to be installed).
Download the software
>> vSolution Cast
Version 2.8.13

Cynap models:
Visualizer models:
Discontinued models:
Manuals and serial protocols of older Visualizer models available on request. If you have any further questions, please contact our technical staff at support@wolfvision.com
Current Models:
Models | Release Date | DWG File | PDF File |
Dimension drawing of vSolution Cynap | 10/2016 | DWG 1MB |
![]() 941kB |
Dimension drawing of vSolution Cynap Rack mounting option |
10/2016 | DWG 1MB |
![]() 941kB |
Dimension drawing of vSolution Cynap Under table mounting option |
10/2016 | DWG 1MB |
![]() 941kB |
Dimension drawing of Cynap Core | 01/2018 | DWG 1MB |
![]() 941kB |
Dimension drawing of vSolution Cynap Core Rack mounting option |
07/2018 | ![]() 118kB |
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Dimension drawing of Cynap Pure / Cynap Pure Pro | 02/2020 | DWG 403kB |
![]() 97kB |
Dimension drawing - vSolution Cam | 03/2021 | DWG 1MB |
![]() 200kB |
Dimension drawing - VZ-3neo | 07/2016 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-3neo Swivel option |
01/2017 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8neo | 05/2018 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8neo Swivel option |
05/2018 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8neo+ | 05/2018 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8neo+ Swivel option |
05/2018 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8.UHD | 03/2020 | DWG 2MB |
![]() 300kB |
Dimension drawing of Visualizer - VZ-9.4F |
11/2014 | DWG 3,697kB |
![]() 361kB |
Dimension drawing of Visualizers - VZ-9.4L |
11/2014 | DWG 3,697kB |
![]() 3,61kB |
Dimension drawing of Visualizer - VZ-C6 |
03/2016 | DWG 1.1MB |
![]() 278kB |
Dimension drawing of Visualizer - VZ-C3D |
09/2013 | DWG 722kB |
PDF 229kB |
Dimension drawing of Lightbox - LB-9 | 03/2005 | DWG 378kB |
![]() 108kB |
Dimension drawing of Lightbox - LB-38 | 03/2005 | DWG 317kB |
![]() 93kB |
Dimension drawings of EYE-14 | 08/2012 | DWG 1MB |
![]() 249kB |
Dimension drawings - Tile Bridge for EYE-Series EYE-14 |
08/2012 | ![]() 389kB |
Discontinued Models:
Models | Release Date | DWG File | PDF File |
Dimension drawing of Visualizer VZ-3 |
06/2011 | DWG 1MB |
![]() 170kB |
Dimension drawing (table installation) VZ-3 | 06/2011 | DWG 463kB |
PDF 358kB |
Dimension drawing of Visualizer VZ-3s |
10/2012 | DWG 1MB |
![]() 847kB |
Dimension drawing of Visualizer VZ-7D |
03/2005 | DWG, 109kB |
![]() 99kB |
Dimension drawing of Visualizer VZ-8(plus/light), VZ-5D |
03/2005 | DWG, 109kB |
![]() 99kB |
Dimension drawing of Visualizer VZ-8plus2, VZ-8light2 |
04/2007 | DWG, 2,827kB |
![]() 585kB |
Dimension drawing of Visualizer VZ-8plus3 / VZ-8light3 |
08/2008 | DWG 1,731kB |
![]() 625kB |
Dimension drawing - VZ-8light4 | 11/2014 | DWG 3MB |
![]() 300kB |
Dimension drawing - VZ-8plus4 | 11/2014 | DWG 3MB |
![]() 304kB |
Dimension drawing of Visualizer VZ-9 |
03/2005 | DWG, 2,529kB |
![]() 505kB |
Dimension drawing of Visualizer VZ-9plus |
02/2007 | DWG, 2952kB |
![]() 768kB |
Dimension drawing of Visualizer - VZ-9plus3 |
02/2010 | DWG 2,234kB |
![]() 369kB |
Dimension drawing of Visualizer VZ-P18 / VZ-P38 |
05/2010 | DWG 1,572kB |
![]() 247kB |
Dimension drawing (table installation) of Visualizer - VZ-P18 / VZ-P38 |
05/2010 | DWG 588kB |
![]() 462kB |
Dimension drawing of Ceiling Visualizer VZ-C10 (in mm) |
03/2003 | DWG, 626kB |
![]() 82kB |
Dimension drawing of Ceiling Visualizer VZ-C10 (in inch) |
03/2003 | DWG, 626kB |
![]() 82kB |
Dimension drawing of Ceiling Visualizer VZ-C11 |
07/2005 | DWG, 4014kB |
![]() 678kB |
Dimension drawing of Ceiling Visualizer VZ-C30 |
07/2005 | DWG, 3945kB |
![]() 672kB |
Dimension drawing of Ceiling Visualizers VZ-C12, VZ-C32 |
09/2005 | DWG, 7665kB |
PDF, 902kB |
Dimension drawing of Ceiling Visualizers VZ-C122, VZ-C32 |
11/2007 | DWG, 6,015kB |
PDF, 644kB |
Dimension drawing of Ceiling Visualizers VZ-C123 / VZ-C323 |
07/2009 | DWG 2,077kB |
![]() 578kB |
Dimension drawing of Visualizers VZ-47, VZ-37, VZ-17 |
09/1999 | DWG, 382kB |
![]() 132kB |
Dimension drawing of Visualizers VZ-27, VZ-57 |
04/2003 | DWG, 340kB |
![]() 1.0MB |
Dimension drawing of Visualizers VZ-27plus, VZ-57plus |
03/2005 | DWG, 1412kB |
![]() 323kB |
Dimension drawing of Visualizers VZ-27plus2, VZ-57plus |
11/2007 | DWG, 1621kB |
![]() 470kB |
Dimension drawing of Progressive Scan Camera PSM-10 |
07/2006 | DWG, 277kB |
![]() 165kB |
Dimension drawing of Progressive Scan Camera - EYE-10 |
01/2006 | DWG 814kB |
![]() 211kB |
Dimension drawing of Progressive Scan Camera - EYE-12 |
07/2007 | DWG 1,107kB |
![]() 234kB |
Dimension drawing of Camera Module - SCB-1 |
09/2007 | DWG 324kB |
![]() 133kB |
Dimension drawing of Camera Module - SCB-12 |
07/2007 | DWG 877kB |
![]() 210kB |
Dimension drawing - Tile Bridge and Plenum Housing for EYE-10/EYE-12 (not for USA) |
07/2010 | DWG 512kB |
![]() 131kB |
Manuals and serial protocols of older Visualizer models available on request. If you have any further questions, please contact our technical staff at support@wolfvision.com
Current Models:
Discontinued Models:
Manuals and serial protocols of older Visualizer models available on request. If you have any further questions, please contact our technical staff at support@wolfvision.com
ATTENTION! This page relates only to source code. Please use the firmware tab above to access the latest firmware.
Model | Firmware name | Version No. | Release Date | Version History | Open Source Software License |
Download source code |
Cynap Cynap Core ProCynap Core Cynap Pure Cynap Pure Pro |
cb1.wgz ccp.wgz cbc.wgz cbp.wgz cpp.wgz |
V1.47 | 06/04/2021 | Read-me Read-me Read-me Read-me |
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VZ-3neo | vz-3neo.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-8neo | vz-8neo.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-8neo+ | vz-8neo+.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-9.4F | vz-9-4f.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-9.4L | vz-9-4l.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-C6 | vz-c6.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
![]() |
EYE-14 | eye-14.wgz | V1.43 | 02/12/2019 | Read-me | ![]() |
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VZ-8.UHD | vz8.uhd.raucb | V1.20a | 06/11/2020 | Read-me | ![]() |
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